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Hotels & Hospitality

Guest parking that matches your guest experience.

Plates sync from your PMS. Check-in grants gate access. Check-out revokes it. Guests drive straight through — no tickets, no front-desk calls, no friction.

The Challenge

Problems you deal with every day

Slow guest arrival experience

Guests wait at gates, fumble with tickets, or call the front desk. First impressions suffer.

No visibility into occupancy

You don't know how full the garage is until someone complains. Event nights are a guessing game.

Parking revenue leakage

Non-guests park for free. Daily rates aren't enforced. Revenue is leaving the lot.

Valet and staff accountability

No log of who moved which car, when. Disputes are he-said-she-said.

Event and overflow management

Conferences, weddings, and banquets create surge demand with no system to handle it.

Multiple guest types

Day visitors, overnight guests, VIPs, staff — everyone needs different access rules.

How it works

Built for this workflow

01

Reservation in PMS

Guest provides plate at booking or check-in. Plate links to the reservation.

02

PMS syncs to GateIQ

Active reservations populate the permit list automatically. No staff data entry.

03

Guest arrives, plate is read

Camera captures the plate. Match against active stays grants gate access in milliseconds.

04

Gate opens — no ticket

Guest drives straight in. VIP plates can route to priority lanes or valet.

05

Check-out auto-revokes access

When the reservation closes in the PMS, the plate's gate access ends.

The Solution

How GateIQ helps

Automatic guest recognition

Plates from your PMS reservations are automatically authorized at the gate. No tickets, no friction.

Occupancy and revenue tracking

Real-time occupancy counts, daily revenue reports, and per-event parking analytics.

VIP and watchlist management

Flag VIP guests for priority routing. Blacklist problem vehicles. All automated.

Full audit trail

Every entry, exit, and gate event is logged with plate, time, and camera image — useful for disputes and incident review.

FAQ

Common questions

Have a question we haven't answered? Ask us during your site assessment.

Recommended Plan

Pro Operations

Hotels typically need multi-lane support, VIP/blacklist watchlists, PMS integration via API, and occupancy analytics — all included in Pro Operations. Properties with EV chargers should consider Enterprise.

See All Plans

Upgrade your guest parking experience

Book a site assessment and we'll send a written recommendation with PMS integration scope, hardware, and exact monthly pricing.